Who is Associated Eye Care?
Associated Eye Care has 15 eye care providers who specialize in all areas of eye care. For 48 years, our providers have primarily cared for residents in the St. Croix Valley and specialize in all major fields including cornea, retina, glaucoma, refractive, comprehensive and pediatric ophthalmology/optometry as well as surgery. Our physicians are all board certified by the American Board of Ophthalmology and provide the utmost in vision care — from routine preventative exams to the most intricate of surgical procedures.
Our goal is to approach each patient with a warm and caring manner, giving everyone the best experience possible in our clinics and surgery center. We believe that it is truly a privilege to serve our patients, and are grateful for the opportunity to care for those who entrust us to provide the best possible vision and improve their lives.
We Listen to and Respect our Patients
Your Concerns are Our Concerns, the First Time You Ask
We are exceptional in managing your vision, but it doesn’t stop there. If you have a concern, we will own it the first time of asking. We invest time cross-training our employees so they can answer questions and address concerns across all areas of the organization. However, there are times when a specialized team member may need to step in and assist. First contact resolution ensures that whoever you approach with your concern, it is owned until it is resolved.
We Take the Time You Need
Our providers take the time to fully understand each patient’s eye care needs. Appointments run longer than industry standards as we look to promote good consultations. LASIK evaluations typically take up to 2 hours as our surgeons meet with every patient personally to discuss candidacy. For patients who require less time, Vision Wellness clinics offer routine eye exam in less than 60 minutes.
We Listen to and Respect our Employees
We cannot expect our employees to treat you the way you expect, unless we listen to and respect our employees first. High levels of service come from sharing common ideals. Our employees are our biggest asset and are dedicated and empowered to serve our patients in the best way possible.